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A. How does the mystery shopping process take place for a Restaurant / Bar/ Cafe?

B. What is assessed in a mystery shopping project for a Restaurant / Bar / Coffee Shop location?

C. How does mystery shopping help in Restaurant / Bar / Coffee Shop locations?

Checks the telephone reservation procedure (if applicable);

Assesses the waiter in terms of image, skills and attitude;

Checks the waiters’ knowledge of products on the menu;

Checks the implementation of standards in the location;

Identifies the waiter’s strong and weak points in the serving process.

D. Do you want to test and see if a mystery shopping project provides you with the expected results?

You will know exactly how the process is carried out;

You will see the types of reports you get;

You will find out if your company standards are implemented in the assessed location.


You have the possibility to get reports for two separate assessments for any of your locations

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You provide to us the required information by filling out the attached form.

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We will appoint two collaborators to perform the two assessments based on a standard form.

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At the end of the week you will receive a notification with all details required to access online the reports drawn up following the assessments: access link, username and password.

Fill out the form and within 1 week at most you will receive the first 2 mystery shopping reports. Free of charge!

 
Sunt de acord cu Politica de Confidentialitate conform GDPR. Toate detaliile le gasiti AICI.